Returns & Exchanges
At Hobbii, we want you to be completely satisfied with your home and hobby supplies, which is why we offer a 30-day window for returning unused items in their original packaging. Whether you ordered the wrong yarn weight or a decor item doesn't fit your space, our streamlined process ensures a quick and easy resolution.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside.
Ship It Back
Print the prepaid shipping label provided through the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing